Shipping policy

PROCESSING TIME

All items are made-to-order. Please allow 3–7 business days for order processing and production before shipment. Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

SHIPPING TIMES

Once your order has shipped, estimated delivery times for are 7–14 business days within the United States.

Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.

SHIPPING RATES

Shipping costs are calculated and displayed at checkout.

ORDER TRACKING

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

DELAYS

We are not responsible for shipping delays caused by carriers, customs, weather, or other factors outside of our control.

INCORRECT ADDRESS

Please ensure all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

LOST OR DAMAGED PACKAGES

If your order arrives damaged or appears to be lost in transit, please contact us at tappanzeeforever@gmail.com within 7 days of delivery so we can assist you.

CONTACT US

For any shipping-related questions, please contact us at:
tappanzeeforever@gmail.com

MADE-TO-ORDER NOTICE

Our products are made specifically for each customer after an order is placed. Because of this, processing times may be longer than traditional retail shipping.